ABOUT US

# About SOCOME

## Who We Are

SOCOME is a brand operated by ZHENG HE CROSS-BORDER LIMITED, a Hong 
Kong registered company. We specialize in industrial-grade weighing 
equipment — including floor scales and pallet jack scales — built for 
warehouses, farms, workshops, and small manufacturing facilities.

We ship to customers across the United States from our fulfillment 
network, combining durable equipment with responsive customer support.

## What We Make

Our core focus is reliable, accurate weighing equipment:

- Floor Scales — Heavy-duty platforms built from carbon steel with a 
  corrosion-resistant finish, available in multiple sizes and capacities 
  (from 2,500 lb up to 10,000 lb).
- Pallet Jack Scales — Combining material handling with built-in 
  weighing for efficient warehouse and farm operations.

Every unit is tested for accurate, consistent performance and built to 
withstand demanding environments — dust, moisture, and heavy daily use.

## Our Commitment

Built to Last. Heavy-gauge carbon steel construction with overload 
protection for durable, long-term performance.

Tested for Accuracy. Each scale is tested before shipment to ensure 
reliable readings in real working conditions.

Easy to Use. Clear LCD indicators, tare and zero functions, 
rechargeable batteries with long standby time, and computer/printer 
connectivity for efficient workflows.

**Support When You Need It.** If a part is ever damaged or missing, simply 
email us your order ID, photos of the packaging and the issue, and the 
part number from your manual — we will help you get a replacement quickly.

## Contact Us

SOCOME
Operated by ZHENG HE CROSS-BORDER LIMITED (Hong Kong)

Registered Address:
Room Q, Unit 608, 6/F Metro Loft
38 Kwai Hei Street
Kwai Chung, N.T., Hong Kong 999077

Hong Kong Business Registration: 65887966
Email: service@socomeonline.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We respond to all inquiries within 1-2 business day.